1. How did you hear about The Windsor Laser Eye Institute? (Please be specific)
2. What were your motivating factors for choosing The Windsor Laser Eye Institute?
3. What was your main concern prior to surgery?
4. What was it that alleviated this concern for you?
5. What improvements should be made related to informing you of expectations, before, during and after surgery?
6. On a scale of 1-10 (10 being the highest) please rate our staff on surgery day.
7. How would you rate your surgical experience? (1 = least favourable)
8. In what way(s) could your overall surgical experience have been improved?
9. Would you recommend our facility to others?
If would no, why?
10. Would you be willing to speak to prospective patients regarding your experience?
If yes, please inform us of the best time of day and number you could be reached at.
11. Any additional comments to better serve our patients are welcomed.
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Thank you for your time in completing this survey. Your comments are important to our commitment to continuous improvement in serving our patients.
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with more then 60,000+ Procedures
2224 Walker Rd, Suite 198
Windsor, ON N8W 3P6
Toll Free: 800-663-4733
500 Huronia Rd.Suite 204
Barrie, ON L4N 8X3
Toll Free: 877-230-2020
3305 Harvester Road
Burlington, ON L7N 3N2
Toll Free: 888-636-4733
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